A cutting-edge process!
Use our customized services to unleash your web department’s full potential.
- Strategies to respond correctly to a web query
- Appropriate follow-up frequency and method
- Tips on how to handle frequent situations
- Tried and true letter template responses
- Outgoing calls techniques following a Web query
PerfecWeb Premium Training
Advanced training for web department and management team.
Generate additional sales by efficiently managing your customer contacts!
- CRM Implementation Strategy
- Become an expert in managing your customer contacts
- Maximize CRM's understanding & usage
- Inspect your results and performance efficiently
- Set goals for Web, Phone-up, and Walk-in clients
- Validate the role and commitment of directors
Ongoing training and assessment
Training, assessment and development of web leads
Our packages include :
- Initial group training
- Several monthly one-on-one training sessions
- Web console and performance report
- Assessment of outgoing calls
- Step by step learning
- Online self-training system
- Work tools